Deaf Tour Guide Training Program
Smile Tours
VIETNAM

 

At Deaf School

Deaf Guide

Deaf Guide

Here we are

Japanese deaf tourist meeting with deaf club.
Deaf Guide training class
by Thi Hoang
 
I am a professional tour guide and tour operator in Vietnam. I have been guiding thousands of hearing people from many countries through years. I find those travellers very advantaged people who can travel round the world and enjoy many nice things. As a guide, I also find myself lucky to get paid to travel, make friends with many people and also enjoy many nice things with my travellers.
 
How about the deaf and HOH people? I believe they also wish to travel as far and long as those hearing people. Money and time can be some of their main obstacles. Finding a destination tour operator who can make their trips safe and enjoyable is the next big obstacle after the above ones have been solved.
 
However, there are more and more tour operators who are offering warm-hearted care and concern to disabled people. Smile Tours Service in Vietnam is one of those tour operators. At the moment, we are working on a project to organize tours for the deaf and HOH travellers to Vietnam. We are training a group of young Vietnamese deaf and HOH people in terms of guidance skills and knowledge and International Sign (IS) to be deaf tour guides.
 
These deaf people are having difficulty in finding jobs and making a standard living though they look healthy and are smart like other hearing people.. The more I communicate with deaf people here, the more I admire their strong wills for life. But I also feel sorry and upset about their disadvantages. My deaf guide trainees have different situations of how they have become deaf. Some have got it from birth. Some of them have suffered it due to lack of medical knowledge and care from their own families when they got fevers at a very young age. Some have even got it from stress and depression from work and life. Some of them can gain their hearing ability back if they can afford for some hearing–aid devices, or cochlear implants. But unfortunately, they can not afford that now. It's really sad for me to hear their stories. At the moment, they are working hard for at least 8 hours a day and 6 days a week or more to earn about 40 to 100 USD per month without any extra subsidization as cleaners, tailors, painters, handicraft makers, waiters, etc. This income covers their daily expenses, rent, food, special occasions such as celebrations, eating out with friends, and even some support for their families. They join some clubs or groups with other deaf fellows to show their existence in this life. Happily, some are in love and some will get married, even with foreign deaf people. They care for each other and communicate well by sending cell phone messages, using web cam chats online or emails, and meeting together. Their world of silence is a really interesting one to be explored. They all love travelling and being guides. They all want to enhance their simple lives.
 
We believe that travelling can make a better life for anyone who wants to learn and enjoy this world, especially the deaf & HOH people will enhance their living standards in many ways through guided tours by deaf fellows. We strongly believe that guided tours are better than self organized tours in terms of security, service quality, and value of money.
 
Vietnam is truly an ideal destination for deaf travellers as it offers good security, beautiful sceneries, delicious food, interesting daily life, friendly and helpful people. We will make good tour programs focusing on high security, beautiful sites, delicious food, beach hang-out, shopping, visits to schools and workshops of the disable, etc.
 
Above all, by organizing tours for the deaf and HOH travellers, we hope to offer our Vietnamese deaf guides stable jobs and foreign deaf travellers and Vietnamese deaf guides will have chance to exchange their different cultures, life styles, and sign languages together, which can make their silent worlds more open and interesting.
 
Therefore, Smile Tours Service has tried to be a specific tour operator for them and implemented a project of training deaf guides and organizing trips in Vietnam for worldwide deaf & HOH travelers since May 2007. Fortunately, we have recently received a fund from Silverjet Vakanties / Silverjet Elegant Resorts in the Netherland http://www.silverjet.nl to reinforce this project. In addition, we have received practical help and support from Disability Resource and Development (D.R.D) http://www.drdvietnam.com/, our friends in the Netherland, Australia, the USA, etc. We will continuously train our deaf guides and improve our organization professionally.
 
 OUR TOURS ARE SAFE AND APPROPRIATE TO DEAF & HOH TRAVELLERS BY APPLYING THE FOLLWOING GUIDELINES:
 
Safety first: We assign 2 guides (speaking guide and deaf guide) for each tour from the beginning till the end. We make sure the travellers will always receive full attention and help from us. Travellers are always accompanied by our guides, especially in crowdy places or traffic points. We choose hotels and restaurants which are easily accessible in case of fires (low floors, wide corridors, fire security, etc.). There are always life-vests on boats.
 
Sufficient time for sightseeing, relaxing and shopping;
 
Focusing on pleasing their strong senses of sight, taste and feeling, including beautiful visual sites, interesting shows and rides; offering delicious Vietnamese food and specialties, special treatments of massage and mud bath, visits to working places and schools of Vietnamese deaf people or disable people.
 
 If you are interested in this project and our tours, you are more than welcome to visit our website www.smiletoursvietnam.com.
 
Please contact us for any information, feedback, suggestions, ideas, encouragements, and experiences. We would highly appreciate your help in any way: taking our tours, introducing our tours for deaf travellers to anybody or groups who are interested in travelling to Vietnam; providing us with sign language materials; sponsoring Vietnamese deaf people for hearing devices or curing their hearing ability; Financing the project, etc.